Terms of Service1. IntroductionWelcome to Briah Dynamics. By accessing or using our services, including our website, AI-powered chatbots, and related automation tools, you agree to these Terms of Service. Please read them carefully.2. Use of Our ServicesOur services are designed for businesses and individuals seeking automation tools to improve efficiency.You agree not to misuse or exploit any service, content, or feature we provide.You may not copy, modify, resell, or reverse-engineer our chatbot solutions without written consent.3. Account & AccessCertain services may require providing accurate business contact details.You are responsible for maintaining the confidentiality of any credentials used to access demo or production chatbots.4. Intellectual PropertyAll branding, logos, designs, content, and chatbot systems developed or delivered by Briah Dynamics remain our intellectual property unless otherwise agreed in writing.You may not use our intellectual property without prior written approval.5. Data Collection & PrivacyOur Privacy Policy forms part of these Terms.By using our services, you consent to the collection and processing of your data as outlined in our Privacy Policy.6. Service AvailabilityWe aim to provide continuous service but cannot guarantee uninterrupted access.Maintenance, updates, or third-party platform issues may cause temporary downtime.7. Fees & PaymentSetup fees, monthly subscription costs, and other charges will be communicated prior to service delivery.Non-payment may result in suspension or termination of services.8. LiabilityBriah Dynamics is not liable for direct or indirect losses resulting from the use or inability to use our services.Our tools are intended to assist businesses but final responsibility for customer interaction and compliance lies with the client.9. Changes to These TermsWe may update these Terms from time to time. Continued use of our services after changes indicates acceptance of the new Terms.10. ContactIf you have any questions about these Terms, contact us at [email protected]
.Privacy Policy1. IntroductionWe respect your privacy. This policy explains how we collect, use, and protect your personal data when you use our services.2. Data We CollectContact information: Name, email, phone number, WhatsApp number (when provided through forms or demo requests).Chatbot interactions: Data voluntarily entered into our chatbot (e.g., demo enquiries).Website data: Basic analytics such as page visits, device type, and referral sources.3. How We Use Your DataTo provide demo access and respond to enquiries.To configure and support chatbot functionality.To improve our services and understand client needs.To send updates or service communications (with opt-out options).4. Data SharingWe do not sell or share your personal data with third parties.We may use trusted third-party providers (e.g., hosting, email services) who process data on our behalf under strict agreements.5. Data RetentionWe retain data only as long as necessary for the purposes outlined.You may request deletion of your personal data at any time by contacting us.6. SecurityWe implement technical and organizational measures to protect your data.However, no online system can be 100% secure, and we cannot guarantee absolute protection.7. GDPR Rights (for UK/EU users)You have the right to:Access your personal data.Request corrections or deletions.Object to or restrict processing.Request data portability.
To exercise these rights, contact us at [email protected]
.8. Cookies & TrackingWe may use cookies or similar tools to improve website functionality.You can manage cookie settings in your browser.9. Children’s DataOur services are not directed at children under 16.We do not knowingly collect personal data from minors.10. Policy UpdatesWe may revise this Privacy Policy from time to time. Updates will be posted on this page with a revised date.